Return Policy

Designed in our Shenzhen studio, OtardDolls are born from more than 20 years of expertise and experience. We stand behind the quality of each of our dolls, sure in the knowledge that you’ll love them as much as we do – that’s the Paradise Promise! We are confident you will be delighted with your purchase; if not, we will gladly take it back within 30 days for a full refund.

If you require assistance, please contact one of our Doll Experts during regular business hours to answer your questions:

E-MAIL: [email protected]

We will ship dolls to you from the warehouse nearest you.